We have been taught that we should work to eliminate emotion from our business decisions. Not only would that be a bad idea, it is actually not possible. Our rational thinking and our emotions are both inseparable elements of our overall sense-making process.

Instead, we must become aware of our emotions and how they play a vital role in our communication, relationships, and decision-making. This course will help you gain new insights into the complex world of emotion. It will give you new language to understand and work with emotions, and it is a first step to growing your own emotional intelligence.

HOW DOES IT WORK?

This course is divided into four main modules comprising three dozen lessons. It takes a little over two hours if you work straight through, but that is not required. You can take a break and pick up where you left off at any time.

• Introduction - Welcome, learning objectives, and a guide on using the course.
• What Is Emotional Intelligence? An exploration of what emotional intelligence is and why it matters, along with an inquiry into what emotions are in the first place.
• Dimensions of EI - A deep dive into the five composite scales and fifteen individual dimensions of emotional intelligence using the EQ-i 2.0® model, including what healthy and less than healthy levels of each dimension look like, and how we can balance our strengths and weaknesses.
• Conclusion - Bringing it all together: how specific aspects of EI can derail our leadership, and how developing our emotional intelligence contributes to our overall well-being.

FEATURES:

The course includes lessons in a variety of formats:

• Videos
• Text
• Narrated slide presentations
• Audio with "read along" scrolling text designed to boost comprehension and retention
• Quizzes and exercises, along with downloadable PDFs
• Full transcripts of all audio and video for those who prefer reading

Emotional intelligence impacts every aspect of our lives, from resolving conflicts with loved ones and supporting friends in need, to navigating team dynamics at work and handling client feedback. Developing EI helps you manage stress, build stronger relationships, and make better decisions, both personally and professionally. Whether you're seeking a promotion, dealing with tight deadlines, or aiming for better work-life balance, enhancing your emotional intelligence can lead to greater success and fulfillment.